Owner & Founder
Hot Tubs Hamilton - Authorized Maple Spas, Platinum Spas, Be Well Canada & DreamMaker Dealer
Matthew Shephard has spent over 6 years building Hot Tubs Hamilton into the Hamilton area's most trusted hot tub dealership. He personally vets every brand and model that enters the showroom, and oversees customer relationships from the first showroom visit through delivery and beyond. Matthew is an authorized dealer representative for Maple Spas, Platinum Spas, Be Well Canada, and DreamMaker.
Location
Hamilton, Ontario
Experience
6+ Years
Google Rating
4.7 / 5 (207 reviews)
Brands
Maple Spas, Platinum, Be Well, DreamMaker
Buying Guide • 7 min read
Best Time to Buy a Hot Tub in Hamilton, Ontario (And How to Get Delivered Before Winter)
Timing matters for Ontario buyers. Inventory, pricing, and lead times shift dramatically by season. Here's exactly when to buy - and the site prep checklist to have ready before you call.
Buying Guide • 10 min read
Hot Tub vs Swim Spa in Ontario: Which Is Right for Your Backyard and Budget?
Both are heated, both are hydrotherapy. But the differences in size, cost, installation, and daily use are enormous. Here is the complete breakdown for Ontario buyers - with Hamilton-specific permit and delivery notes.
Health & Wellness • 8 min read
Hot Tub Therapy in Winter: The Health Benefits Ontario Homeowners Swear By
Hamilton gets 117+ frost days a year. Hot tub ownership is not just a luxury here - it's a wellness strategy. Here's what the research actually says about hydrotherapy, sleep, arthritis, and stress relief.
Maintenance • 6 min read
How to Winterize a Hot Tub in Ontario (Or Why You Shouldn't)
Most Ontario hot tub owners keep their tubs running year-round - and with good reason. Here's the real cost comparison of winterizing vs. running through winter, plus the steps if you do decide to drain it.
Brand Comparisons • 7 min read
DreamMaker vs Maple Spas: Which Is Right for You?
DreamMaker plugs into any 120V outlet. Maple Spas needs a licensed electrician but offers more jets, more heat retention, and a 15-year warranty. Here's how to choose.
Costs & Financing • 5 min read
What Does a Hot Tub Really Cost to Run in Hamilton?
We pulled the actual Hamilton Hydro rates and calculated real monthly costs for each hot tub type we carry. The numbers might surprise you.
Buying Guide • 4 min read
Hot Tub Delivery in Hamilton: What to Expect on Delivery Day
We deliver on a flatbed trailer, place the tub, do the first fill, and run Spa School all in one visit. Here's a step-by-step of what delivery day looks like.
Buying Guide • 8 min read
120V Plug & Play vs 240V Hot Tub: The Complete Comparison
The biggest decision first-time hot tub buyers face. We break down heat-up times, running costs, installation complexity, and which buyer each type is actually right for.
Costs & Financing • 5 min read
Hot Tub Financing in Ontario: What OAC Actually Means
We use Financeit for financing and get asked the same questions every time. Here's exactly how approval works, what rates look like, and what to bring to the showroom.
Maintenance • 9 min read
Hot Tub Water Chemistry: Alkalinity, pH, and How to Get the Balance Right
Most hot tub water issues come down to four numbers. Here is how to lower or raise alkalinity and pH safely, the right order to add chemicals, and when to stop guessing and bring us a water sample.
Maintenance • 10 min read
Bromine vs Chlorine for Hot Tubs: Which Sanitizer Is Right for You?
Bromine vs chlorine for hot tubs, explained without dosing tables. How each one works in heated water, when bromine wins, when chlorine still makes sense, how shock fits in, and when to bring us a water sample instead of guessing.
Maintenance • 11 min read
Cloudy Hot Tub Water: Causes, Fixes, and When to Stop Adding Chemicals
Cloudy hot tub water almost always traces to one of five things. Here is how to diagnose the cause safely without throwing more product at the problem, and when to bring us a water sample instead of guessing.
Hot Tubs Hamilton Showroom
1171 Upper James St, Hamilton ON L9B 1K8
Mon–Sat 10–6 • Sun 12–5